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Salt Lake County is committed to providing information to residents and visitors with a website experience that is accessible to everyone, including users who experience any disability, including those of sight, hearing, neurological, motor or other challenges that affects their capacity to access and understand the information presented on our website. This can also mean users who experience other barriers such as technological, economic, or other challenges not covered by this statement.

To the best of our ability, we will adhere to the following guideline areas:


Websites will be presented with design standards that allow for visual, motor, neurological, or other barriers to access information. In general, this means that our sites will be presented with a design that considers color standards (contrast), screen size (responsiveness), the ability to adjust font size as needed, and other design methods that increase readability and understanding.


We will use technological platforms that adhere to the highest levels of accessibility as reasonable and provide the broadest audience of users the ability to obtain information from our websites. We will do our best to ensure that downloads are marked with the file size to allow users with a metered connection to avoid downloading large files.


Information will be displayed in a way that allows the most users to read and understand it to the best of their ability. We commit to using natural, non-technical language and to avoid confusing jargon or acronyms where we can. Links to information will be displayed using simple, relevant text, and where they are available, audio and video files will have attached transcripts. Where available, translation into other languages will be provided.


In general, the guidelines we follow are established by the WC3 and are known as WCAG 2.0 and 2.1. We will perform frequent testing of our websites and content to ensure that these guidelines are followed.


If you or someone you know is having problems accessing information, please tell us about it – either using the form below, or by calling 385-468-0570 or emailing –

When reporting issues, please include as much information as possible, so that we can locate the problem and correct it. This includes the page name, department name, approximate location on the page,  or other identifying information including the nature of the issue (color, contrast, keyboard browsing, for example) .

If you would like to be notified about the resolution to your problem, if any, please include your name and preferred method of contact.

Please do not report general web issues such as broken links or other errors here. Use the footer link titled "Comments about this page"  on the page in question, or perform a search.

Please do not send unrelated comments, political opinions or general questions to the accessibility reporting contacts. You may use the information located on the Contact SLCo page to find the appropriate avenue for communications of this nature. 

Accessibility Reporting

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